About Me

I'm a married knitter, crocheter, and newbie spinner living in the Maryland suburbs with my photographer- computer geek hubby, 3 cats, and 3 dogs. And yarn. A LOT of yarn. Just ask my hubby.

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I Heart SunTrust

Seriously – they called me last night before I even had a chance to see the fraudulent charges, stopped two of the three from even hitting our account as a temporary authorization, and made dealing with it super fast and easy.  I stopped by the bank this morning, and within about 10 minutes, I had a copy of the affadavit signed and faxed in to them to take care of the fraudulent charge.  The money will be back in our account within 72 hours.

So, all in all, not a bad experience.  A pain in the ass to deal with, for sure, but they certainly made it as smooth and simple as it could possibly be.

6 comments to I Heart SunTrust